Legal Agreements & Customer Policies

Welcome to EZCDK (referred to as "EZCDK", "we", "our", or "us", operated via https://ezcdk.com). By accessing or purchasing from our platform, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, please do not use our services.

1. Nature of Services and Digital Goods

EZCDK is an electronic commerce platform specializing in the retail and automated distribution of digital virtual products, including but not limited to:

• Digital game activation keys and redeem codes (e.g., Steam, Battle.net, PlayStation, Xbox, Nintendo).
• Official digital subscription gift cards and top-up codes (e.g., Apple Store, Google Play, AI platform subscriptions).
• Direct account top-up and replenishment services processed through verified authorized partner APIs.

Notice: All products distributed by EZCDK are purely digital. There is no physical package, CD/DVD, or shipment associated with any order.

2. User Eligibility & Account Responsibilities

• You must be at least 18 years old or possess legal parental/guardian consent to enter into financial transactions on this site.
• You are responsible for providing an accurate and accessible email address during checkout. Since serial keys and receipt details are transmitted to this email, EZCDK is not liable for failed delivery due to incorrect user-provided contact details.
• You agree not to use our services for fraudulent transactions, unauthorized chargebacks, identity theft, or money laundering activities.

3. Pricing, Taxes, and Currency

Prices displayed on the website are listed in the specified currency (USD/CNY/EUR/HKD as shown during checkout). We reserve the right to adjust prices at any time according to market fluctuations, inventory costs, and exchange rates prior to order confirmation. Once an order payment is initiated, the price for that transaction is locked.

4. Intellectual Property Rights

All game titles, trademarks, logos, and publisher brand names referenced on this site belong to their respective copyright holders. EZCDK is an independent distributor of legitimate digital activation codes and does not claim ownership over third-party trademarks.

5. Limitation of Liability

To the maximum extent permitted by applicable law, EZCDK shall not be liable for indirect, incidental, or consequential damages resulting from inability to use digital keys caused by third-party platform policy changes, regional IP restrictions not disclosed by the user, or third-party server downtimes.

1. Refund Eligibility & Circumstances

EZCDK offers a full 100% refund or replacement under the following conditions:

2. How to Request a Refund or Dispute Resolution

To request a refund, please contact our support desk within 7 days of purchase:

1. Send an email to [email protected] or message our official Telegram @ezcdk_com.
2. Provide your Order Number (Order ID), checkout email address, and a clear screenshot showing the error message returned during redemption.
3. Our technical inspection team will cross-verify with supplier APIs and redemption logs within 12 to 24 hours.

3. Refund Processing Timeline and Method

Once approved, refunds are credited back to the original payment method (e.g., your Visa/Mastercard/Stripe account). Depending on your card issuer or bank, funds typically appear on your statement within 1 to 5 business days. No restocking fees or processing fees are deducted for valid defect refunds.

1. Shipping Method & Fees

All items on EZCDK are delivered electronically. Shipping is 100% FREE worldwide. We do not dispatch any physical parcels, parcel tracking numbers, or physical mail.

2. Delivery Timeframe

• Instant Serial Keys / CDK: Delivered automatically within 1 to 5 minutes upon successful payment authorization.
• Direct Top-up Services: Automated API fulfillment is initiated within 5 to 15 minutes. In rare occasions during publisher server maintenance, fulfillment may take up to 2 hours.

3. How You Receive Your Digital Goods

Your purchased digital goods are delivered through two concurrent secure methods:

1. On-Screen Instant Display: As soon as checkout completes, you will be automatically redirected to the Order Success page displaying your serial key, activation instructions, and redemption guide.
2. Automated Email Dispatch: An electronic receipt containing your unique product code and download links is simultaneously dispatched to your registered order email address.
3. Order Lookup Portal: You can query and retrieve your order anytime using your email and order number via our Order Lookup page.

EZCDK values your personal privacy. This Privacy Policy outlines what information we collect, how it is used, and how your payment transactions are safeguarded under global privacy principles (including GDPR and CCPA regulations).

1. Information We Collect

• Contact & Order Information: Email address, order item details, transaction timestamp, and user communication records.
• Technical Metadata: IP address, device operating system, browser type, and basic analytical cookies necessary for website performance and fraud prevention.

2. Payment Security & Zero Card Storage

All credit card and online transactions are processed through certified level-1 PCI-DSS compliant payment gateways (such as Stripe and secure acquiring partners). EZCDK never receives, processes, or stores your raw credit card numbers, CVV security codes, or billing passwords on our servers. All payment communications are encrypted using high-grade 256-bit TLS/SSL encryption.

3. Non-Disclosure & Third Parties

We do not sell, rent, or lease customer personal data to advertisers or third-party marketing brokers. Data is exclusively shared with authorized payment service providers solely to complete payment authorization and combat chargeback fraud.

4. Your Data Rights

Under GDPR/CCPA, you possess the right to request access to, correction of, or complete deletion of your order records from our active database. Inquiries can be directed to [email protected].